Why is shipping insurance already in my Plain Jane cart, and what are the benefits of keeping it?

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Why is shipping insurance already in my Plain Jane cart, and what are the benefits of keeping it?

Status: Open May 19, 2025 - 09:46 AM

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May 19, 2025 - 09:47 AM

For your protection, Plain Jane Shipping Insurance is pre-added at checkout for a nominal fee (you can opt out by editing your cart). Keeping the coverage guarantees peace of mind:

Lost or never delivered? Choose a one time free reshipment or a full refund.
Items damaged or missing? Receive an immediate reshipment or refund—no inspection or carrier paperwork, no waiting.

If you remove the insurance, Plain Jane will still submit a claim with the carrier; however, any replacement hinges on the claim’s outcome, so delivery isn’t assured if the carrier can’t confirm fault. Uninsured orders with damage are reshipped only after the package is returned for inspection or the claim clears. Keeping the insurance remains the quickest, most reliable safeguard for your purchase.

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